Location: Johannesburg, Gauteng
Posted: 6 seconds ago
Telesure Investment Holdings (TIH), home to some of South Africa’s leading financial service providers, invites motivated learners to apply for the Assessor Learnership 2026. This programme is designed to equip candidates with practical skills in claims handling, customer service, and operational compliance, preparing you for a career in the financial services and insurance industry.
If you are goal-driven, eager to learn, and looking for a structured learning opportunity, this TIH learnership could be your gateway to a rewarding career.
See Also African Global Skills Academy (AGSA) & Solarpop Bursary Programme 2026
About the TIH Assessor Learnership
The Assessor Learnership at TIH focuses on developing participants’ understanding of claims handling, customer service, and operational risk management. As a learnership participant, you will gain hands-on experience in supporting TIH’s vehicle claims supply strategy while delivering high-quality services aligned with company standards.
Key Responsibilities
Customer Engagement
- Provide basic product/service information and respond to customer inquiries.
- Interview customers using a standard sales script to clarify their needs.
- Respond to basic customer issues promptly and courteously.
Customer Relationship Management (CRM)
- Enter customer details into the CRM system at the point of service to ensure proper follow-up.
- Maintain accurate records of customer interactions and updates.
Product Knowledge & Sales
- Explain product features and standard terms of sale.
- Promote customer propositions and invite potential clients to make purchases.
Operational Compliance
- Follow mandatory procedures to meet quality standards.
- Ensure adherence to external regulatory codes and internal company policies.
Personal Capability Building
- Participate in assessment and development planning activities.
- Engage in formal and informal training sessions and coaching to enhance skills.
Administrative Support
- Assist with basic administrative tasks, including data input, filing, and photocopying.
- Support smooth operational workflow according to assigned schedules.
Requirements
- Education: Grade 12 / SAQA Accredited Equivalent (Essential)
- Experience: 1-year Panel Beating Experience (Advantageous)
- Competencies:
- Strong attention to detail
- Effective communication skills
- Willingness to learn and adapt in a structured environment
- Professional and courteous interpersonal skills
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Why Join TIH?
TIH offers a structured learning environment where you can develop practical industry skills, gain valuable work experience, and prepare for a long-term career in financial services, insurance, and claims management. The organisation fosters growth, mentorship, and development while encouraging innovation and professional excellence.
How to Apply
Interested candidates can apply directly through the TIH careers portal:
Apply Here: TIH Assessor Learnership 2026 Application
Conclusion
The TIH Assessor Learnership 2026 is an ideal opportunity for South African learners looking to enter the financial services sector. With hands-on experience in claims handling, customer service, and operational compliance, this programme equips you with the skills and confidence to succeed in a dynamic and growing industry.
Don’t miss this chance to gain valuable experience and start building a meaningful career with Telesure Investment Holdings.
Frequently Asked Questions (FAQ)
Q: Is prior work experience required?
A: Panel Beating experience is advantageous but not mandatory.
Q: What is the minimum educational requirement?
A: A Grade 12 certificate or SAQA-accredited equivalent is required.
Q: Where is the learnership located?
A: Johannesburg, Gauteng.
Q: What type of skills will I gain?
A: Participants will develop claims handling, customer service, operational compliance, and administrative skills.
Q: How do I apply?
A: Applications must be submitted online via the TIH careers portal.
Q: Can I work while attending the learnership?
A: This learnership requires full commitment during working hours; part-time employment may not be feasible.
