Grow Your Career in the Services Sector with Services SETA
The Services Sector Education and Training Authority (Services SETA) is inviting unemployed youth and professionals to apply for their 2025/2026 Skills Development Programmes. These programmes provide learnerships, bursaries, internships, and skills training across diverse services industries like business administration, contact centre operations, and project management. With competitive stipends and accredited qualifications, it’s an ideal chance to gain skills that employers value.
About Services SETA
Funded by the Department of Higher Education and Training through training levies collected by SARS, Services SETA addresses skills needs in the services sector. They support quality training and nationally recognized qualifications to prepare new labour market entrants and upskill the existing workforce, ensuring the sector keeps pace with evolving demands.
Purpose of the Programmes
Services SETA programmes focus on:
- Balancing the supply and demand of skills in the services industry
- Delivering validated, quality-assured training
- Supporting employment opportunities and sector transformation
- Developing skills for business, customer service, project management, and more
Programme Structure and Details
| Programme | Qualification | Duration | Eligibility | Funding |
|---|---|---|---|---|
| Learnerships | NQF Level 2–5 (e.g., Business Administration, Contact Centre Operations) | 12–18 months | Grade 12 | R2,500–R4,500 monthly stipend |
| Bursaries | Undergraduate (e.g., BCom Business Management, Marketing) | 1–4 years | Grade 12 + tertiary acceptance | Up to R60,000 (tuition, books, accommodation) |
| Internships | NQF Level 6–7 (e.g., Human Resource Management, Contact Centre Management) | 12–24 months | Diploma/Degree | R2,500–R4,500 monthly stipend |
| Skills Programmes | Short courses (e.g., Customer Service, Project Management) | 1–6 months | Grade 12 | Partial funding, no stipend |
These programmes combine classroom learning with practical experience and assessments, delivered through Services SETA-accredited providers.
What You Will Do
Learnerships
- Perform customer service and administrative tasks
- Complete both classroom and workplace training
- Follow workplace policies and industry standards
Bursaries
- Maintain good academic progress in business or management studies
- Participate in relevant projects and assignments
Internships
- Support daily business operations and client engagement
- Assist in project coordination and data management
- Take part in mentorship and skills development
Benefits of Joining
- Monthly stipends ranging between R2,500 and R4,500 for learnerships and internships
- Bursary support of up to R60,000 covering tuition, books, and accommodation
- Nationally recognized NQF qualifications from Level 2 to Level 7
- Valuable workplace experience boosting your career prospects
- Access to expert mentorship and accredited training
Who Can Apply?
- South African citizens with a valid ID
- Aged 18–35 for learnerships and bursaries; no age limit for internships
- Grade 12 for learnerships and skills programmes; tertiary acceptance for bursaries; diploma/degree for internships
- Unemployed or currently working in the services sector (depending on programme)
- No previous participation in the same Services SETA programme
- Clear criminal record, confirmed through background checks
Preferred Candidates
- Those from Employment Equity groups (Black, Coloured, Indian, women, persons with disabilities)
- Residents of Gauteng, Western Cape, KwaZulu-Natal, or rural areas
- Individuals committed to completing the programme and contributing positively to the sector
Key Skills and Qualities
- Strong communication and customer service abilities
- Genuine interest in the services industry and eagerness to learn
- Good organization and time-management for learnerships and internships
- Basic computer skills and administrative capabilities
- Professional conduct and respect for industry standards
Why Choose Services SETA?
Services SETA’s 2025/2026 Skills Development Programmes offer you a real chance to gain nationally recognized qualifications, earn stipends or bursary support, and build valuable skills for South Africa’s growing services sector. Whether you want to pursue business administration, customer service, or project management, these programmes help set you up for success.
How to Apply
Applications close in early 2026, with bursaries typically closing in March. To apply:
- Gather these documents:
- CV
- Certified copy of your South African ID
- Certified copies of your qualifications (Grade 12, diploma/degree, or acceptance letter for bursaries)
- Certified proof of residence dated within the last six months
- Clearly state which programme you’re applying for (e.g., Learnership: Business Administration, Bursary: BCom Business Management).
- Submit your application by:
- Email: info@serviceseta.org.za
- Hand delivery: 15 Sherborne Road, Parktown, Johannesburg
- Postal mail: PO Box 3322, Houghton, Johannesburg, 2193
Incomplete or late applications won’t be considered. Shortlisted applicants will be contacted within 60 to 90 days after the closing date. If you don’t hear back within 90 days, consider your application unsuccessful. No fees apply to apply.
Contact Information
- Email: info@serviceseta.org.za
- Phone: +27 11 276 9600
- Website: www.servicesseta.org.za