PG Glass, a leading name in auto glass and building glass solutions across Southern Africa, has opened Work Integrated Learning opportunities aimed at developing young talent through structured workplace exposure. These opportunities form part of PG Glass’s long-term talent pipeline strategy, designed to prepare unemployed youth and graduates for future employment across various business functions.
Based in Ephraim Mogale, Limpopo, these learning opportunities offer practical, hands-on experience within a nationally recognised organisation that values skills development, customer service, and operational excellence.
About PG Glass
PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. With more than 110 Fitment Centres, the company provides services ranging from windscreen repairs and replacements to residential and commercial glass solutions.
The organisation operates a 24-hour contact centre to assist customers with insurance claims and service requests. PG Glass fits only genuine and trusted products, including Shatterprufe®, Safevue®, OE glass, Armourplate®, LLumar®, and PG SmartGlass®.
As part of the PG Group, PG Glass continues to invest in learning programmes that support youth employment and long-term career development.
Purpose of the Work Integrated Learning Programme
PG Glass is currently building a talent pool aimed at offering future employment opportunities through various learning programmes. These include, but are not limited to, the YES Programme, Learnerships, Graduate Programmes, and other Work Integrated Learning initiatives.
The objective of these programmes is to provide unemployed youth and graduates with practical exposure, workplace discipline, and real business experience that improves employability and professional confidence.
Available Learning and Trainee Opportunities
PG Glass offers Work Integrated Learning placements across several operational and support areas.
Contact Centre Trainee
Contact Centre Trainees serve as the first point of contact for customers. Participants are responsible for handling inbound calls, emails, and other communication channels while delivering professional, friendly, and efficient service.
This role focuses on resolving customer queries, processing service requests, and ensuring a positive customer experience while adhering to company standards.
Autoglass Trainee
Autoglass Trainees are exposed to the technical aspects of automotive glass installation, repair, and replacement. Trainees work on a variety of vehicles and gain hands-on experience in fitting, repairing, and replacing automotive glass products.
This role requires attention to detail, technical aptitude, and a commitment to high-quality workmanship.
Customer Service Consultants
Customer Service Consultants manage the front desk operations of Fitment Centres. Their responsibilities include providing operational support, assisting customers, processing internal sales, and ensuring compliance with business processes and corporate identity standards.
In the absence of a Fitment Centre Manager, consultants may also take on a guiding or leadership role within the centre.
Human Resources and Finance Trainees
HR and Finance Trainees support administrative and operational tasks within the Human Resources and Finance departments. These placements offer exposure to internal business processes, documentation, compliance, and day-to-day operational support.
Minimum Qualification Requirements
Applicants must have completed Matric to be considered for these opportunities.
HET Qualifications Considered
Applicants with the following qualifications may apply:
Degree or Diploma in Business Management
Degree or Diploma in Operations Management
Degree or Diploma in Retail Management
Degree or Diploma in Marketing Management
NATED Qualifications Considered
Applicants with the following N6 qualifications may also apply:
Management Assistant N6
Business Management N6
Office Management N6
Supply Chain Management N6
Engineering Studies (Fitting and Turning) N6
Human Resources Management N6
Financial Management N6
Call Centre–related qualifications
Skills and Competencies Required
Successful applicants should demonstrate strong interpersonal and communication skills, particularly telephonic communication. Candidates must be computer literate, highly organised, and able to complete tasks accurately and efficiently.
Attention to detail, customer service orientation, and the ability to work in a structured business environment are essential. Applicants should also show initiative, self-motivation, and professionalism.
Additional Eligibility Criteria
Applicants must be South African citizens between the ages of 18 and 29 and must already be 18 at the time of application. Candidates must be currently unemployed and must never have been registered on a YES4Youth programme before.
Applicants must have no criminal record. A valid driver’s licence is advantageous but not mandatory.
Employment Equity Commitment
PG Group and its subsidiaries are committed to the principles of employment equity and equal opportunity. All applications are considered fairly and based on merit, in alignment with organisational equity objectives. No appointment decisions are based solely on race, ethnicity, religion, gender, disability, or other personal characteristics.
How to Apply
Applications must be submitted through the official PG Group careers platform. Applicants should ensure that all information provided is accurate and that supporting documents are complete before submission.
Apply online via the PG Group careers portal:
https://careers.pggroup.co.za
Requisition ID: 3021
Incomplete applications may not be considered.
Conclusion
The PG Glass Work Integrated Learning Opportunities provide a meaningful pathway for unemployed youth and graduates to gain practical workplace experience within a respected national organisation. With exposure across customer service, technical operations, administration, and support functions, these programmes equip participants with skills that are valuable across multiple industries.
For young South Africans seeking hands-on experience, professional growth, and a foot in the door within a well-established company, PG Glass offers a strong foundation for future career development.
