Looking for a flexible part-time job in Johannesburg? The iStore Call Centre Agent Part-Time position in Sandton is now open for applications, offering a great opportunity for individuals with customer service experience.
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About iStore
iStore is Africa’s largest Apple Premium Reseller, with over 40 stores across the continent. The company provides expert advice, Apple-authorised repairs, and technical support for Apple products.
Job Overview
- Position: Call Centre Agent (Part-Time)
- Location: Sandton, Johannesburg
- Industry: Customer Service
- Working Hours: 108 hours per month (flexible schedule)
- Published Date: 24 March 2026
This role is ideal for someone looking for flexible work hours while gaining valuable experience in a professional call centre environment.
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Job Description
As a Call Centre Agent at iStore, you will be the first point of contact for customers, assisting with queries, product information, and technical support.
You’ll need strong communication skills, patience, and a passion for helping people.
Key Responsibilities
- Handle customer queries, complaints, and general support
- Provide product and technical assistance over the phone
- Log calls and track customer requests
- Assist customers with repair status updates
- Meet performance targets and service standards
- Follow contact centre procedures and policies
Minimum Requirements
- Matric (Grade 12)
- Valid South African ID
- At least 1 year call centre experience
Key Skills & Attributes
- Excellent communication skills (verbal & written)
- Strong telephone etiquette
- Friendly, professional, and confident personality
- Ability to handle difficult or irate customers
- Problem-solving and conflict resolution skills
Why Apply for This Job?
This part-time role is perfect if you:
- Need a flexible work schedule
- Want to gain experience in a reputable company
- Enjoy customer service and working with people
- Are interested in the tech or retail industry
How to Apply
To apply for the iStore Call Centre Agent Part-Time job in Sandton, visit the official iStore or Core Group careers portal and submit your application online.
👉 Tip: Make sure your CV highlights your call centre experience and communication skills to improve your chances.
Final Thoughts
The iStore Part-Time Call Centre Agent role offers a solid entry into the customer service industry, especially for candidates looking for flexibility while building their career.
If you meet the requirements, don’t miss this opportunity—apply now and take the next step in your career!
