Momentum Group has opened applications for a Learning Technology Internship based in Cape Town, Western Cape. This opportunity is ideal for graduates who are passionate about technology, digital learning, and data-driven decision-making, and who want to gain real workplace experience within a large, professional corporate environment.
The internship forms part of Momentum Group’s Digital Learning Team and offers hands-on exposure to enterprise-wide learning systems, user support, reporting, and the implementation of digital-first learning solutions used across the organisation.
About the Learning Technology Internship
The Learning Technology Internship is designed to support the implementation, management, and continuous improvement of Momentum Group’s digital learning platforms. Interns work closely with Learning Technology, IT, Human Capital Technology, and People Analytics teams to ensure that learning systems function effectively and deliver a positive user experience.
This role is well suited to candidates who enjoy working with systems, data, and users, and who are interested in how technology enables learning at scale.
Role Purpose
The primary purpose of the role is to assist with interactive, digital-first learning experiences while providing user support across multiple learning platforms. This includes managing courses and users, compiling learning reports, supporting quality assurance processes, and researching new learning technologies and tools.
Key Duties and Responsibilities
Digital Learning Systems Support
The intern will assist with maintaining, managing, and implementing group-wide digital learning systems. This includes working alongside Learning Technology, IT, and HC Tech teams to support smooth system operation and ongoing improvements.
Quality Assurance and User Acceptance Testing
The role involves conducting quality assurance and user acceptance testing on learning content and courses across platforms. Interns will regularly test, review, and help ensure that learning content functions as intended before release.
User Enrolment and Onboarding
Interns support the enrolment and onboarding of new users and assist business units with managing user access across learning platforms. This exposure builds strong system administration and stakeholder support skills.
Learning Reports and Data Analysis
The internship includes compiling and sharing learning reports on enrolments, engagement, course completion, and adoption across learning systems. Interns may also collaborate with the People Analytics team to develop customised reports based on business needs.
User Support and Troubleshooting
Interns assist with responding to user queries by troubleshooting issues, researching solutions, and tracking support requests across the business. This provides valuable experience in first-line user support within an enterprise environment.
Training and Support Materials
The role includes assisting with platform training for users, developing support materials, and maintaining policies, guidelines, and process documentation related to learning systems.
Continuous Improvement and Research
Interns are encouraged to analyse user feedback and system usage to identify ways to improve the learning experience. This includes researching digital learning trends, tools, and best practices, and sharing insights with the team.
Project and Stakeholder Support
The intern supports digital learning projects, including the technical implementation of third-party technologies, and ensures clear, consistent communication with stakeholders across the business.
Minimum Requirements
Qualifications
Applicants must have completed a degree or diploma in one of the following or a related field:
Computer Sciences or Business Computing
Information Technology
Statistics
Technical and Professional Skills
Candidates should have a working knowledge of Microsoft Office 365, including Word, Excel, PowerPoint, MS Teams, and Outlook. Strong attention to detail, accurate data capturing skills, and comfort working remotely using digital tools are essential.
Added Advantages
The following will be considered advantageous:
Exposure to Learning Management Systems
Experience supporting enterprise-wide systems
First-line end user support experience
Knowledge of Power BI or other business intelligence tools
Experience with digital learning content or platforms
A genuine interest in technology and learning is essential for success in this role.
Location and Work Environment
This internship is based in Cape Town, Western Cape. The role supports digital platforms and may involve working remotely using the full Microsoft 365 environment, depending on operational requirements.
How to Apply
Applications must be submitted through Momentum Group’s official recruitment platform. Applicants are encouraged to verify the legitimacy of the advert on the Momentum Group careers page before applying.
Apply online via the official Momentum Group recruitment site:
momentumgroupltd.erecruit.co.
Final Thoughts
The Momentum Group Learning Technology Internship offers a valuable opportunity to gain real experience at the intersection of technology, data, and learning within a large corporate organisation. For graduates who are curious, detail-oriented, and eager to grow their skills in digital learning systems and user support, this internship provides a strong foundation for future careers in learning technology, systems support, or people analytics.
If you are passionate about using technology to improve how people learn and develop at scale, this internship could be the ideal next step in your career journey.
