Lancet Laboratories is giving South African youth a valuable opportunity to start their professional journey through its Internship Admin Clerk/Receptionist Programme for 2025. The position, based in Richmond, KwaZulu-Natal, offers practical experience in laboratory administration, customer service, and reception duties within one of South Africa’s most respected pathology and diagnostic networks.
This internship is designed for young individuals who are eager to learn, grow, and build a career in the healthcare administration environment. Interns will gain hands-on experience in managing laboratory operations and providing essential administrative support to ensure seamless service delivery.
About the Internship Programme
The Admin Clerk/Receptionist Internship at Lancet Laboratories plays a key role in the smooth functioning of laboratory processes. Interns will assist in the receiving, capturing, and distribution of samples, ensuring that all information is correctly recorded and managed according to the organisation’s service objectives.
This position is a permanent role, making it an ideal opportunity for those who wish to build a long-term career within the laboratory and healthcare sector.
Key Responsibilities
During the internship, participants will perform a range of administrative and operational tasks, including:
- Receiving and sorting samples according to established standard operating procedures.
- Processing and registering samples (“logging”) accurately within the laboratory system.
- Ensuring timely dispatch of specimens and monitoring progress until reports are filed and delivered.
- Conducting hospital rounds to distribute reports and collect submitted samples.
- Managing queries and customer complaints efficiently to maintain service excellence.
- Tracking courier deliveries to ensure all specimens reach the correct destination on time.
- Investigating workflow bottlenecks and supporting resolution of pre-analytical issues.
- Maintaining cleanliness and organisation in the work area according to laboratory standards.
- Monitoring and ordering stock to ensure materials are always available.
- Providing professional and ethical customer service while managing the reception area.
- Handling patient payments and ensuring all transactions are accurately recorded and banked.
- Reporting incidents, logging complaints, and managing tasks through the laboratory information management system.
- Adhering to the Lancet uniform and dress code policies.
Internship Requirements
To qualify for this internship, applicants must meet the following minimum criteria:
- Grade 12 or relevant NQF Level 4 qualification.
- A BSc degree will be considered an advantage.
- 0–1 year of relevant working experience.
- Computer literacy, with proficiency in laboratory information systems.
- Knowledge of organisational policies and procedures.
Core Competencies and Skills
Successful candidates should demonstrate the following abilities and attributes:
- Strong administrative and organisational skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team and under pressure.
- High attention to detail and commitment to accuracy.
- Patience, empathy, and professionalism when dealing with distressed patients.
- Confidentiality, discretion, and strong customer service orientation.
- Good telephone etiquette and business numeracy.
- Flexibility and adaptability in a fast-paced environment.
Lancet Laboratories offers competitive compensation based on qualifications and experience, along with the opportunity to learn from experienced professionals in a respected medical institution.
How to Apply
If you are ready to begin your career in the healthcare administration field and gain hands-on experience within a leading laboratory environment, apply today.
To apply, please visit: Lancet Laboratories Internship Admin Clerk/Receptionist
Closing Date: 27 October 2025
Conclusion
The Lancet Laboratories Internship Admin Clerk/Receptionist 2025 is an excellent opportunity for young professionals to gain real-world experience in administrative and laboratory operations. This programme not only enhances your technical and interpersonal skills but also opens the door to a meaningful career within the healthcare industry.
If you are motivated, detail-oriented, and ready to make a difference, don’t miss the chance to become part of the Lancet Laboratories team in Richmond, KwaZulu-Natal